88ab's Privacy Policy
Your personal information is of the highest importance to us. This policy explains in detail how 88ab collects, uses, and keeps your data secure.
Introduction & Overview
88ab ("we", "us", or "platform") operates a trusted online entertainment platform for users in Bangladesh. We place the highest priority on our users' privacy and are committed to ensuring the security of your personal information.
This privacy policy explains what information we collect when you use 88ab's website and services, why we collect it, how it is used, and what your rights are. Please read this page carefully — by continuing to use our services, you are considered to have given your consent to the terms of this policy.
This privacy policy applies together with our Terms & Conditions and Responsible Gaming policy.
What Information We Collect
We collect only the information necessary to provide our services. A description of the information collected is given below.
Identity Information
Information you provide about yourself when registering an account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport details (where verification is required)
Financial Information
Information required to complete transactions:
- bKash, Nagad, or Rocket account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction timestamps and amounts
Usage Information
Information collected automatically when you use our platform:
- IP address and device type
- Browser type and version
- Pages visited and time of activity
- Gaming activity and betting history
Cookie & Tracking Data
Information used to improve website functionality:
- Session cookies (to keep you logged in)
- Preference cookies (language and settings)
- Analytics cookies (to improve the user experience)
Purpose of Data Use
88ab uses collected information only for specific, legitimate, and clearly defined purposes. We do not sell your information commercially to any third party without your consent.
Service Delivery & Operations
Your information is needed to create and manage your account, process deposits and withdrawals, award prizes and bonuses, and ensure customer support. This information is essential for running the core operations of the 88ab platform.
Identity Verification & Security
Identity information is used to confirm your age (21+), prevent fraud, protect account security, and block unauthorized access. All data is kept secure using SSL encryption technology.
Legal & Regulatory Compliance
Certain information may be retained and used to comply with applicable laws and regulations, respond to lawful requests from authorities, and meet legal obligations related to financial security.
Service Quality Improvement
Analytics data is used to analyze the user experience and improve platform functionality, provide relevant information about new games and features, and identify and resolve technical issues.
Communication & Support
Your contact information is used to provide customer service, send important account-related notifications, and inform you of relevant offers based on your preferences. You may opt out of marketing communications at any time.
Sharing Information with Third Parties
88ab never sells your personal information to third parties. However, certain information may be shared in the limited circumstances below:
Payment Processors
The minimum information necessary to complete transactions through payment methods such as bKash, Nagad, Rocket, and bank transfer is shared with the relevant financial institutions. This information is used solely for processing transactions.
Technology & Security Partners
Trusted technology providers may process limited information to manage cybersecurity, fraud detection, and technical infrastructure for our platform. They operate under strict confidentiality agreements.
Legal Authorities
Certain information may be disclosed to authorities when required by a court order, a lawful government request, or to comply with applicable law. Such disclosures are always within the limits of legal obligations.
Business Successors
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new operator. Users will be notified in advance in such cases, and the same privacy protections will be maintained.
Data Security Measures
88ab takes industry-standard technical and organizational measures to ensure the security of your information. We believe that protecting every user's data is our fundamental responsibility.
SSL Encryption
All data transmission on our platform is secured through SSL/TLS encryption technology. This means that all information exchanged between your browser and our servers is fully encrypted and cannot be read by third parties.
Secure Data Storage
Your information is stored on secure servers with strictly controlled access. Only authorized personnel may access data on a need-to-know basis. Sensitive information stored in the database — particularly passwords and financial data — is kept in encrypted form.
Access Controls
Role-based access control (RBAC) is used to give staff access only to the information necessary to carry out their responsibilities. All staff receive regular privacy and security training.
Security Monitoring
Our systems are under 24/7 security monitoring. Suspicious activity, unauthorized access attempts, and potential security threats are automatically detected and acted upon. If a security incident occurs, affected users are notified as quickly as possible.
Data Retention Period
We retain your information only for as long as necessary. We follow the policies below in determining data retention periods:
Account Information
Necessary information is retained while the account is active and for a specified legal period after the account is closed.
Financial Transaction Records
Financial transaction records are required to be retained for the period prescribed by applicable law. This is also necessary for resolving financial disputes and for audits.
Analytics Data
Analytics data relating to website usage is generally anonymized or deleted after a set period, when it is no longer needed for service improvement.
Your Privacy Rights
88ab believes that every user has the right to control their own information. Your key rights are described below:
Right to Access
You have the right to request a copy of any personal information we hold about you. Upon receiving your request, we will provide the relevant information within a reasonable time.
Right to Rectification
If any information in your account is incorrect or incomplete, you may request that it be corrected. Ensuring accurate information is also essential to maintaining the quality of our services.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations or legitimate business needs.
Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. Contact us at any time to unsubscribe from marketing emails.
Right to Data Portability
You may request to receive information provided on the basis of your consent or a contract in a structured, commonly used format. Contact our support team to exercise this right.
Cookie Usage Policy
Cookies are small text files stored in your browser that improve website functionality. 88ab uses several types of cookies, which are described in detail below.
Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, carry out security checks, and protect forms. Disabling these cookies may prevent the site from working properly.
Preference Cookies
These cookies remember your language preference and other personalized settings, so you do not have to reconfigure them on each visit.
Analytics Cookies
These collect analytics data to understand how users interact with our site. This information is used to improve the site experience and functionality.
Cookie Controls
You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may limit some parts of 88ab's services.
Protection of Minors
88ab strictly does not provide services to persons under the age of 21. Our platform is for adults only.
We do not intentionally collect any personal information from persons under the age of 21. Age is verified at the time of account registration. If we become aware that a minor's information has been collected by mistake, we will delete it immediately and close the relevant account.
If a parent or guardian suspects that their child has registered on our platform, please contact us.
Changes to This Policy
88ab may update this privacy policy from time to time. Changes may be made to the policy due to changes in services, technological developments, or legal requirements.
For significant changes, we will notify you by email or via a notification on the platform. Continuing to use the platform after a change is made will be considered as your consent to the updated policy.
The date of the most recent update is shown at the top of this page. We recommend reviewing this policy regularly.
Contact & Complaints
If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us. Our support team is available 24/7 in Bengali and English.
Live Chat: Use our live chat to get direct support in Bengali and English, 24/7.
Email: [email protected]
For privacy-related requests, please contact us from the email address linked to your account so we can verify your identity.